SMS Terms & TCPA Acknowledgement
Last updated: September 1, 2026
Walker Insurance Agency contacts clients and prospective clients by phone, email, and text message. This page explains what those messages are, how often you can expect them, and how to stop them at any time.
What We Send
We may contact you by phone call, text message, or email for the following reasons:
- Responding to a quote request you submitted
- Servicing your policy, including renewals, changes, billing, and claims
- Requesting information we need to complete your coverage
- Sending occasional agency updates, insurance reminders, and information about coverage that may fit your situation
The last item is optional. You can receive everything else without agreeing to it.
How You Give Consent
You give consent when you check the consent box on a form on this website, when you provide your phone number to one of our agents and agree to be contacted, or when you text us first.
Consent is not a condition of buying insurance from us. You can decline and still get a quote, buy a policy, and receive service. If you would rather we only call, or only email, tell us and we will note it on your file.
Message Frequency
Message frequency varies. Most people hear from us only when there is something specific to handle on their account. If you opt in to agency updates, expect no more than 4 messages per month.
Message and Data Rates
Message and data rates may apply. Standard rates from your mobile carrier apply to any text message you send or receive. Walker Insurance Agency does not charge for text messages.
How to Stop Messages
You can withdraw your consent at any time, by any reasonable method. We will honor it however it reaches us.
To stop text messages: reply STOP to any text from [TEXTING NUMBER]. You will get one confirmation message and no further texts.
You can also opt out by:
- Calling our office at (251) 422-9959
- Emailing office@walkerins.biz
- Telling any Walker Insurance Agency agent during a phone call
- Writing to us at 1203 US Highway 98, Suite 2B1, Daphne, AL 36526
Opting out of marketing messages does not stop us from contacting you about an active policy or a claim. If you want to stop all contact, tell us and we will note that too.
We will process your request promptly. Text message opt-outs take effect immediately. Requests made by email, mail, or phone may take up to ten business days to fully process across our systems.
How to Get Help
Reply HELP to any text message from [TEXTING NUMBER], or call our office at (251) 422-9959 during business hours.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Your Information
We do not sell your information, and we do not share your mobile number or your text messaging consent with third parties for their marketing. Our full Privacy Policy explains what we collect and how we use it.
Questions
Walker Insurance Agency
1203 US Highway 98, Suite 2B1
Daphne, AL 36526
Phone: (251) 422-9959
Fax: (251) 626-7316
Email: office@walkerins.biz